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Privacy Policy

Privacy Policy Overview
This policy describes what personal data we collect, how we use it, and your choices.

We collect information from you when you visit and take actions on our website. We use this information to provide the services you've requested. We use cookies (such as Google Analytics) to provide a better experience and improve our website and similar technologies to track usage patterns and conduct marketing.

Except for the purposes outlined below, we will not trade, share, or sell your personal data with anyone. Refer to the policy for complete details.

By continuing to access or use cutehearts.org (our 'Website'), you agree to be legally bound by this Privacy Policy and the Terms of Service. These Terms and Supplementary Terms may be modified from time to time and the changes will be posted on our Website (we will notify you of these where appropriate).

This policy applies to information collected by the Cutehearts through all channels, including online and offline donations.

Cutehearts org. is operated by Testware Informatics, a technology company, which has developed and launched this aggregator platform as its technology social Initiative, registered and based in Chennai, Tamil Nadu, India.

Information We Collect
Information Collected from Website Visitors

As a visitor to our Website, Cute hearts servers automatically record certain information, such as your Internet Protocol ("IP") address (so we understand which country you are connecting from when you visit the Website), your operating system, your browser ID, your browsing activity on our site, and other information about how you interacted with our Website, which can be used to identify you. We may collect this information also through the use of cookies or other tracking technologies (please read the "Cookies" section below for more information).

You may choose to interact with our Website by entering data into form fields and providing personal data to Cute hearts, such as giving us your name, email address, and contact number when signing up for an account, filling out an application, making a donation, or creating an account to post comments on pages, projects, or our blog.

We only collect personal data that is reasonable or necessary to accomplish the purpose of your interaction with Cute hearts as a visitor to our Website. You may choose not to provide this information but you need to understand that as a result, you may not be able to engage in certain activities on the Website. Any personal data provided by you as a visitor to the Website will be used only as described in this Privacy Policy.

Information Collected from Registered Users

We collect information when you create an account on our Website, edit your account information, donate to an Organisation, apply to join Cute hearts as an organization, or send or use a gift card.

Creating an Account:

When you create an account on our Website, we collect basic information about you - your name and email address. You can choose to provide additional information, such as your mailing address, a photo, favorite projects, etc., if you create a profile as a NGO.

Making a Donation:

When you make an online donation on Cutehearts.org, we collect personal data such as your name, billing address, and email address, if you have not previously provided these details during a prior session. We collect information about your donation, including the project you are donating to and the amount of your donation. We also collect (but do not retain) credit card numbers which are processed by a third-party payment vendor subject to the Payment Card Industry Data Security Standards. If you use PayPal, Apple Pay, UPI/Paytm, or a similar service, their use of your information is based on their terms of service and policies, not ours, so we encourage you to review those policies carefully.

We may also ask you to share a brief description about why you decided to donate to your selected cause(s) along with your name and general location. If you elect to provide this optional information, we will share your comments with the organization(s) you have donated to and may also publicly share this information to inspire other visitors to follow your generous example.

Gift Cards:

When you give a Cute hearts Gift Card, we collect payment and contact information from you, as well as the name, email address, and mailing address of your recipient. You may create a personal message to the recipient, which is stored on our servers. Except in the limited circumstances described below, we do not read or use your personal messages.

If you are the recipient of a Cute hearts Gift Card, we collect information from you when you redeem the Card to make a donation. Please note that we may share this information with the individual or entity who gave you the gift card.

Donations in Honor/Memory of Someone:

When you make a donation in honor or memory of a loved one, we collect payment and contact information about you, as well as the name, email address, and mailing address of the recipient. You may create a personal message to the recipient, which is stored on our servers. Except in the limited circumstances described below, we do not read or use your personal messages.

Contests, Promotions, and Surveys:

Periodically, Cute hearts may invite you to participate in contests, take advantage of special promotions, and complete online surveys. If you have created a Cute hearts account or profile, information we collect from these contests, promotions, and surveys may be associated with you personally.

Partnering as a Charity organisation:

When you partner as a NGO/Charity organization on Cutehearts.org, we collect information about projects you propose or wish to support. Cute hearts notifies the project leader when a donation is made on the favour of the NGO, but does not share your personal data with the project leader or the service campaigns.

If you donate to an organisation, then we will also share your name and the date and amount of your donation with the person who is in charge of the charity organisation unless you elect to be anonymous.

Information Obtained From Other Sources

We may obtain information about you from public records when conducting due diligence on non-profit organization or conducting fraud prevention checks on donations.

Use of Information

Cute hearts uses the personal data that you provide or we obtain, and the technical information logged by our servers to process your donations, to:

Process your donations, contact you regarding any questions related to your donation, mail gift cards related to your donation (if applicable), and ensure that Gift Aid can be claimed (if you are eligible). Use of this data is necessary for the performance of the contract between you and us in connection with your donation. If you do not provide the necessary data to us or our payment service provider, we will not be able to process your donation.

Send you updates on how your donation has been used, project appeals, newsletters, events, matching opportunities, information about Cute hearts, and projects we think we think will be of interest to you. We will we will only send you this information by email if you consent to us doing so at the time you provide us with your personal data. You may opt out of receiving such emails by following the instructions contained in each email we send you. You can also unsubscribe from Cute hearts communications.

As necessary for certain legitimate interests, which include the following:

Notify your friends and family about your donation in their honor if you ask us to;

Using the technical information logged by our servers when you visit our Website (described above) to improve your experience on our Website (such as remembering your name, the items in your Cart, or your preferences) and preventing fraudulent activity;

If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, we will keep basic data to identify you and prevent further unwanted processing;

We may anonymize the information that we collect and use such anonymized data for statistical and market research purposes, including sharing it with affiliates, business partners, and academic researchers;

Operate the Website, market and advertise our services, and operate our business; and Compile aggregate statistics that allow us to understand how visitors or registered users use our Website, and to make improvements in design and content to better serve you.

Disclosure of Personal Data

We will share your personal data with our agents, representatives, service providers and contractors in order to process your donations, offer you services in connection with our Website, communicate news and information about Cute hearts, provide customer service, mail gift cards, notify the project(s) you elect to support about your donation, marketing and advertising, and complete financial transactions. These service providers are authorized to use your personal data only to the extent necessary to serve these purposes, or as otherwise authorized by this policy. Except for the purposes outlined herein, we will not trade, share, or sell a donor's personal data with anyone else.

Unless you ask us not to, we share your personal data under the following circumstances:

When you donate to a project, we share your name and contact information and the amount of your donation with the project leader and organization running that project.

When you donate to a campaign, we share your name and the date and amount of your donation with the person who created the campaign.

When you make a donation that is part of a campaign sponsored by your employer, and/or when your employer is being asked to match your donation, we will share your name, email address and the amount of you donation with your employer.

When you decide to post a comment or share why you supported a cause, we will share and attribute your comment on our site publicly and with the cause you have supported;

Each time you make a donation, however, we will give you the opportunity to tell us not to share your personal data in the ways described above (except in the case of employer matched donations) by selecting to be "anonymous" during the checkout process.

If Cute hearts merges with, or becomes an affiliate of another organization, we will ensure the confidentiality of any personal data involved in such transactions and provide notice before personal data is transferred and becomes subject to a different privacy policy.

We may also be required to disclose your personal data in the following circumstances: (1) we need to respond to a subpoena, court order or legal process, including to meet national security or law enforcement requirements; (2) an emergency situation requires disclosure before your permission can be obtained (e.g., situations involving potential threats to personal safety), or; (3) we determine that disclosure is needed to protect our rights or property, or the rights or property of another person, in which case we will implement appropriate safeguards to ensure that your personal data continues to be protected.

We may share aggregated demographic and statistical information with our other partners. This is not linked to any personal data that can identify any individual person.

We may partner with third-party advertising networks and exchanges to manage and serve our advertising on other sites and may share personal information of visitors with them for this purpose. We and our third-party partners may use cookies and other tracking technologies, such as pixels and web beacons, to gather information about your activities on our Websites and other sites in order to provide you with targeted advertising based on your browsing activities and interests. For more information about cookies and other tracking technologies, please see our Cookie Policy.

Cookies

Like most websites, our servers automatically collect certain technical information when you visit our Website, including your IP address, browser type, browser language, the date and time of your visit, the referring URL, and, if you have visited our Website before, one or more cookies that may uniquely identify your browser. We also collect information about your activities on the Website, such as the pages you access.

In order to collect this information, the Website places a cookie on your hard drive. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. We also use web beacons and other technologies to track usage patterns.

We use several tools to collect information about use of this Website. These tools collect information such as how often you visit this Website, what pages you visit when you do so, what elements you interact with, what other sites you used prior to coming to this Website, or 3rd-party audience data (such as age, gender and interests). We use the information we get from these tools to improve our Website, for website analysis and statistics and respond to service requests you make.

Where required by the law, when you first visit the Website, you will be asked to consent to the use of cookies on the Website, and if you accept we will store cookies on your computer.

Right to erasure:

If you wish to delete your account or have you information removed from our system, you can do so by sending an email to support@cutehearts.org. For privacy and security, requests must come from the email address tied to your account.

Retention:

We will retain donor's information for as long as donor's account is active or as long as needed to provide our services. We may also retain and use your personal data in order to comply with our contractual or legal obligations, audit requirements, resolve disputes, and prevent abuse.

Links to Other Websites

Other websites, including those of our partners (links to which appear on Cutehearts.org), have their own privacy policies. When you provide personal data at one of those sites, you are subject to the privacy policy of the operator of that site, not the Cute hearts Privacy Policy. We encourage you to read that policy before submitting any personal data. You should take additional steps to safeguard your personal data online.

Safeguarding Your Information

Cute hearts understands the importance of keeping your information secure and confidential. We take reasonable and appropriate measures to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal data.

Data Storage

Your data will be stored on servers of our hosting service providers in the United States (which is certified to the Privacy Shield). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Privacy Policy Updates

Our Privacy Policy is regularly reviewed to make sure we continue to serve the privacy interests of our customers. If our information practices change materially, we will notify you of these policy changes by posting them on the privacy page of this website and we will ensure that these changes are brought to your attention.

Contact Us

Individuals with inquiries or complaints regarding our Privacy Policy should contact us by sending an email to support@cutehearts.org. We try to reply promptly to every message we receive. This information is used to respond directly to your questions or comments. We also may file your comments and share them with our customer care team to improve our service in the future. Cute hearts commits to resolve complaints about our processing of your personal data.

Still have questions about our privacy policy?

Contact us at support@cutehearts.org

NGO Connect

The NGOs can join with us by registering using a registration form, where you need to fill in your details. After registration, back ground verification will be done. A Micro Site will be created in our web page where your contents can be updated whenever needed. The donor’s fund transfer will be sent directly to your bank accounts with donor details and information will also be sent. Join with us and get benefited..

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